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Public Private Partnership for Solid Waste Management: Community Knowledge and Attitudes in Jinja Municipality, Uganda

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19 June 2025

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20 June 2025

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Abstract
Background. Solid waste management remains a pressing challenge in urban centers, especially in developing countries. Public Private Partnerships (PPP) are increasingly considered as a solution to enhance efficiency and service delivery. This study assessed community knowledge, attitudes, and willingness to accept the PPP approach in Jinja Municipality, Uganda.Methods. It was a cross-sectional study were both qualitative and quantitative approaches were conducted. A total of 267 community members were selected through multistage sampling, and 10 key informants were interviewed. Data were collected using structured questionnaires and key informant guides, analysed using STATA 14 for quantitative data and thematic manual analysis for qualitative data.Results. Over half of respondents (53.6%) were female, and 54.3% were engaged in business. Most respondents (60.7%) had no knowledge of the PPP approach, and 60.7% also held negative attitudes towards it. Willingness to accept the PPP approach was reported by only 37.1% of respondents. Conclusions. Community knowledge and attitudes towards the PPP approach for solid waste management in Jinja Municipality are generally low and negative. Enhancing awareness and engaging communities in planning are critical for successful PPP implementation.
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Background

Urbanization and population growth have led to increased solid waste generation in cities globally, creating significant public health and environmental challenges [1,2]. In developing countries, municipal authorities are often overwhelmed by the volume and complexity of waste streams, lacking both the financial and logistical capacity to manage solid waste effectively [3,4]. In Uganda, solid waste collection coverage remains below 50% in most municipalities, and uncollected waste contributes to flooding, vector proliferation, and general environmental degradation [5,6].
Public Private Partnerships have emerged as a governance tool to improve service delivery by leveraging private sector efficiency, technology, and capital investment [7,8]. PPPs in solid waste management involve contractual agreements where the private sector assumes responsibility for some or all waste management functions, often with performance-based remuneration [9,10]. Empirical evidence from cities in Asia, Europe, and Africa has shown that PPPs can lead to better service coverage, improved operational efficiency, and cost reduction [11,12,13]. However, the success of PPPs is contingent upon community engagement and acceptance. Community knowledge and attitudes significantly influence the uptake and sustainability of PPP-based services [14,15]. Studies in Ghana, Nigeria, and Tanzania have shown that residents with limited knowledge of how PPPs function are less likely to support such initiatives, especially when financial contributions are required [16,17,18]. Furthermore, skepticism towards private operators, fears of job losses in the public sector, and concerns over rising user fees often fuel community resistance [19,20].
In Uganda, the integration of PPPs in waste management is still in its infancy. Kampala Capital City Authority (KCCA) has piloted PPP models with varied success, but outside of Kampala, few municipalities have adopted this model comprehensively [5]. Jinja Municipality, a key industrial and commercial hub, generates substantial quantities of waste but has struggled to manage them effectively due to constrained municipal capacity and limited budgetary allocations. Despite being earmarked for potential PPP adoption, no comprehensive studies have examined the community’s readiness for this transition. Understanding community perceptions, knowledge, and willingness to engage with PPPs is essential to inform policy design and implementation. Without community buy-in, even well-funded and technically sound PPP projects may fail to deliver sustainable results [21,22]. This study therefore seeks to fill a critical knowledge gap by exploring the community knowledge, attitudes, and willingness to accept the PPP approach in Jinja Municipality.

Methods

Study Design. This study employed a cross-sectional design integrating both quantitative and qualitative methodologies. The mixed-methods approach enabled triangulation of findings to gain comprehensive insights into community knowledge, attitudes, and willingness to participate in PPP for solid waste management.
Study Setting. The study was conducted in Jinja Municipality, located in Eastern Uganda. The municipality comprises three administrative divisions: Jinja Central, Walukuba-Masese, and Mpumudde-Kimaka. It is a major industrial and commercial hub, with diverse socio-economic activities contributing to significant solid waste generation.
Study Population. The target population included adult residents (aged 18 years and above) who lived or operated businesses within Jinja Municipality. Key informants were drawn from municipal officials responsible for environmental health and solid waste management.
Eligibility Criteria. Inclusion criteria: Adult residents or workers in Jinja Municipality (aged 18+), residing in the area for more than one month, and consenting to participate.
Exclusion criteria: Individuals under the influence of substances during data collection or those unable to provide informed consent.
Sample Size Determination. The sample size for the quantitative component was calculated using the Leslie Kish formula, assuming a 50% prevalence of PPP awareness, a 95% confidence interval, and a 6% margin of error. This yielded a minimum sample size of 267. Additionally, 10 key informants were purposively selected for qualitative interviews.
Sampling Procedure. A multistage sampling strategy was employed. First, parishes within each division were selected using simple random sampling. Villages were subsequently selected within the parishes. Households and businesses were chosen using systematic random sampling (every 5th unit), with one eligible respondent interviewed per unit. For qualitative interviews, purposive sampling identified individuals with direct involvement in waste management policy and operations.
Data Collection Tools and Procedures. Quantitative data were collected using pre-tested, semi-structured questionnaires translated into Lusoga for better comprehension. These included both open- and close-ended questions covering socio-demographics, knowledge of PPP, attitudes, and willingness to engage in the PPP model.
Qualitative data were collected through key informant interviews using an interview guide. Interviews were conducted in English or Lusoga, recorded, and later transcribed for analysis.
Quality Control. Research assistants were trained in data collection, ethical conduct, and use of tools. Pre-testing of tools was conducted in a non-study area, and daily reviews of completed questionnaires were undertaken to ensure consistency and completeness.
Data Management and Analysis. Quantitative data were entered using EpiData and analysed using STATA version 14. Univariate analysis described frequencies and proportions for categorical variables, and means (±SD) for continuous variables. Knowledge was scored based on responses to six items and categorized as no, low, fair, or good knowledge. Attitudes were assessed using a Likert scale, categorized as positive or negative. The qualitative data were analyzed thematically. Transcripts were coded manually, and themes were derived in line with the study objectives. Triangulation enhanced the reliability of findings.
Ethical Considerations. Permission was sought from Makerere University School of Public Health and Jinja Municipal Council. Written informed consent was obtained from all participants. Confidentiality and anonymity were assured, and participation was voluntary.

Results

Socio-Demographic Characteristics

A total of 267 respondents participated in the study, yielding a 100% response rate. The mean age was 34.7 years (SD ± 9.8). More than half were female (53.6%). Regarding education, 40.5% had completed primary education, and 23.2% had attained tertiary education. Business was the most common occupation (54.3%), while civil servants made up 7.1% of the sample. The majority (61.4%) were married, and most respondents had resided in Jinja Municipality for over one year (87.3%).
Table 1. Socio-demographic characteristics of respondents.
Table 1. Socio-demographic characteristics of respondents.
Variable Frequency (N=267) Percentages (100%)
Sex
Male 124 46.4
Female 143 53.6
Age category
18-20 9 3.4
21-29 95 35.6
30-39 85 31.8
40-49 41 15.4
50 and above 37 13.9
Education level
Never attended school 4 1.5
Primary 108 40.5
Secondary 93 34.8
Tertiary 62 23.2
Religion
Catholic 79 29.6
Protestant 93 34.8
Pentecostal 29 10.9
Muslim 66 24.7
Marital status
Single 79 29.6
Married 164 61.4
Widowed 8 3.0
Separated/Divorced 16 6.0
Occupation
Peasant 28 10.5
Business man/woman 145 54.3
Civil servant 19 7.1
Others 75 28.1

Waste Generation Characteristics

Most respondents (60.3%) reported decomposable waste as the main type generated, followed by polythene (16.1%) and plastics (6.0%). Industrial and medical waste was also reported, particularly among respondents near commercial and health facilities.
Figure 1. Main category of waste generated by respondents.
Figure 1. Main category of waste generated by respondents.
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Knowledge of Public Private Partnerships (PPP) Only 42.3% of respondents had heard of the PPP approach. Knowledge was scored across six dimensions, including understanding of services, partners, advantages, and disadvantages. A majority (60.7%) had no knowledge, while 7.1% demonstrated good knowledge.
Table 2. General knowledge levels on PPP among respondents.
Table 2. General knowledge levels on PPP among respondents.
Variable Willingness to take up PPP N (%) Total
No (n=167) Yes (n=99) 267
Knowledge on services under which PPP can be applied
Know less or equal to one program 152(90.5) 85(85.9) 237
Knows at least two programs 16(9.5) 14(14.1) 30
Knowledge about partners involved in PPP approach
Knows at least two 24(14.3) 29(29.3) 53
Less or equal to one partner 144(85.7) 70(70.7) 214
Knowledge about advantages of PPP approach
Wrong or no answer 123(73.2) 43(43.4) 166
Mentions at least one 45(26.8) 56(56.6) 101
Knowledge about the disadvantages of PPP approach
Wrong or no answer 164(97.6) 97(98.0) 161
Mentions at least one 4(2.4) 2(2.0) 06
Attitudes Toward PPP Attitudes were assessed using a 5-point Likert scale, later categorized into positive or negative. Most respondents (60.7%) exhibited negative attitudes toward the PPP model, expressing skepticism about service quality, cost, and community involvement.
Table 3. Overall attitude scores of respondents.
Table 3. Overall attitude scores of respondents.
Variable (respondents attitudes) Willingness to take up PPP N (%) Total
No (n=167) Yes (n=99) 267
PPP ensures more regular cleanups than public sector
Agree 44(26.2) 22(22.2) 66
Disagree 124(73.8) 77(77.8) 201
PPP is a way of job creation in the community
Agree 49(29.2) 19(19.2) 68
Disagree 119(70.8) 80(80.8) 199
PPP is less costly compared to public sector
Agree 94(56.0) 56(56.6) 150
Disagree 74(44.0) 43(43.4) 117
With PPP approach, the town will look cleaner with no solid waste
Agree 38(22.6) 18(18.2) 46
Disagree 130(77.4) 81(81.8) 221
Solid waste can be managed by private sector without government aid
Agree 60(35.7) 51(51.5) 111
Disagree 108(64.3) 48(48.5) 156
PPP brigs about full community participation
Agree 85(50.6) 48(48.5) 133
Disagree 83(49.4) 51(51.5) 134

Willingness to Accept PPP

Only 99 respondents (37.1%) expressed willingness to accept the PPP model for solid waste management. Of these, 64.6% were willing to pay a fee, with most indicating a preferred range of 100–1000 UGX monthly.
Figure 2. Proportion of respondents willing to accept the PPP approach.
Figure 2. Proportion of respondents willing to accept the PPP approach.
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Qualitative Findings

Key informants highlighted low community awareness and mistrust toward private waste handlers. However, they acknowledged the potential benefits of PPP including increased efficiency, employment creation, and cost-sharing. “Community attitudes are often negative, especially regarding payment. But if sensitized, many would see the benefits.” (Health Inspector, Jinja Municipality). These findings corroborate the quantitative data, emphasizing the importance of public engagement and transparent communication in PPP adoption.

Discussion

This study explored community knowledge, attitudes, and willingness to accept the Public Private Partnership approach for solid waste management in Jinja Municipality, Uganda. The results highlight significant knowledge gaps, prevailing negative attitudes, and moderate levels of willingness to participate in PPP-led waste services. The majority of respondents demonstrated limited knowledge about PPPs. Over 60% had never heard of the concept, and less than 10% showed good understanding. These findings align with prior studies in low- and middle-income countries where community awareness of governance mechanisms such as PPPs remains low [10,14]. The situation in Jinja is compounded by the lack of existing PPP implementation in the area, making it difficult for residents to conceptualize the operational, financial, and governance aspects of such models [18,23]. Knowledge deficiencies have direct implications for public acceptance. As shown in similar urban studies in Lagos and Dar es Salaam, communities with low exposure to PPP frameworks often view them with suspicion [13,15]. Misinformation about privatization, fear of increased user costs, and concerns about reduced government responsibility contribute to these attitudes [12,19]. The low knowledge levels in this study may also stem from the relatively low education attainment among respondents, where the majority had only completed primary education.
Community attitudes toward the PPP model were largely negative, with 60.7% of participants expressing scepticism or resistance. This reflects concerns over affordability, trust in private sector delivery, and doubts about service improvements. Such negative perceptions are consistent with global literature on PPP implementation barriers [20]. However, the results also suggest an opportunity for change, as over one-third of the community expressed willingness to participate if properly informed and if the services were affordable. The qualitative data reinforce the quantitative findings. Key informants acknowledged the community's general lack of information but were optimistic about the potential for behaviour change through public sensitization. Similar outcomes have been observed where community awareness campaigns, stakeholder dialogues, and participatory planning helped build trust in PPP initiatives [22,24].
Willingness to pay for services, while modest, is a promising signal. Most respondents who were open to PPP-supported waste management preferred to contribute between 100 and 1,000 UGX per month. These values, though low, demonstrate that communities are not entirely opposed to payment-based waste services, especially when affordability is ensured [16,17]. This supports the polluter-pays principle and suggests that small fees if transparently managed could support sustainable municipal services. The general observation from the data supports previous findings that socio-demographic factors such as education and occupation influence PPP acceptability. Tailored communication strategies, particularly targeting those with lower education and informal occupations, would therefore be critical in scaling support [14,18].
In light of these findings, municipalities like Jinja should consider phased implementation of PPPs, starting with pilot programs in select divisions. Demonstrating the effectiveness of the model through cleaner environments and improved service delivery could help win public trust. Furthermore, involving local leaders and community-based organizations can create a sense of ownership and accountability, enhancing program sustainability [7,8]. This study underscores the importance of community engagement in PPP planning and deployment. For Jinja Municipality, success will depend on addressing knowledge gaps, improving public attitudes through education, and ensuring affordability and transparency in service provision. If these elements are integrated, PPP can serve as a transformative model for urban waste management in Uganda.

Study Strengths and Limitations

A key strength of this study was its mixed-methods design, which allowed for a comprehensive assessment of community perspectives through both quantitative surveys and qualitative key informant interviews. The inclusion of a relatively large and diverse sample from multiple divisions within Jinja Municipality enhances the representativeness of the findings. Furthermore, the use of local languages during data collection helped improve respondent understanding and response accuracy. However, the study also has limitations. As a cross-sectional design, it captures community perceptions at one point in time and cannot account for changes over time or establish causality. The reliance on self-reported data introduces the potential for response bias, particularly concerning attitudes and willingness to pay. Despite these limitations, the findings provide valuable baseline information to guide policy and program development for PPP in urban waste management.

Conclusions

This study provides vital insights into the community's readiness for Public Private Partnership implementation in solid waste management within Jinja Municipality. The findings revealed low levels of knowledge and largely negative attitudes toward PPPs among residents, with limited awareness of how such models operate and what benefits they might offer. Despite these barriers, a significant proportion of the population expressed a willingness to engage with the PPP model, especially when services are clearly communicated and affordability is assured. The results affirm that the success of PPP initiatives is closely tied to public understanding and trust. Addressing informational gaps and misconceptions, fostering transparency, and encouraging stakeholder participation will be central to the effective roll-out of any PPP model in this context. When well-designed and community-centered, PPPs have the potential to significantly enhance solid waste service delivery, promote sustainability, and contribute to improved public health and environmental outcomes in Jinja and beyond.

Recommendations

To facilitate successful adoption of the Public Private Partnership model for solid waste management in Jinja Municipality, it is essential to prioritize comprehensive community sensitization campaigns that explain the benefits and responsibilities of PPPs in locally understandable terms. Active stakeholder engagement, including local leaders and civil society, should be integral to the planning and decision-making processes to foster community ownership and trust. The municipality should initiate pilot projects in selected areas to demonstrate effectiveness, accompanied by affordable, context-sensitive payment models. Transparent monitoring systems must be established to ensure accountability and encourage feedback. Strengthening local institutional capacity and conducting ongoing research will be key to refining and sustaining PPP efforts over the long term.

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